Helpdesk Shift Lead - xIT ; Secret Clearance
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Maximus is seeking a Helpdesk Shift Supervisor to provide Tier 2 IT support for a federal client’s mission critical systems. This onsite role at Annapolis Junction, MD requires supervising Operations Support Center operators and mentoring Tier 1 staff, with direct escalation duties.
The position demands an Active Secret clearance, 7+ years in Helpdesk/Service Desk, and the ability to coordinate 24x7 coverage across rotating shifts. Compensation ranges from $55,000 to $70,000 annually.
We would love to welcome a new Helpdesk Shift Lead - 24x7 IT Support (Secret Clearance) to our organisation in MD, United States.
The position is based in MD, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 55.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
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