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Wellness Associate - Part Time

Job in Ellicott City, Howard County, Maryland, 21042, USA
Listing for: TerrAscend
Part Time position
Listed on 2026-09-28
Job specializations:
  • Retail
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Terr Ascend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through Terr Ascend Growth Corp., as well as retail operations in Canada.

Our next part time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

Where you’ll be planted

This position will be on-site in our
Nottingham, MD. Our hours of operation are
9am - 9pm 7 days/week
. This role will require availability during nights, weekends
, and some holidays.

Pay

$16/hr w/ additional tips not included in base pay listed.

Terr Ascend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through Terr Ascend Growth Corp., as well as retail operations in Canada.

Our next part time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

Where you’ll be planted

This position will be on-site in our
Nottingham, MD. Our hours of operation are
9am - 9pm 7 days/week
. This role will require availability during nights, weekends
, and some holidays.

Pay

$16/hr w/ additional tips not included in base pay listed.

Terr Ascend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.

Our next part time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

Why Terr Ascend?

Join a growing, fast-paced organization where your work makes an impact. At Terr Ascend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.

To be blunt, this role will be about:
  • Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration
  • Management of patient records through the systems
  • Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate
  • Maintain knowledge of state regulatory requirements and guidelines
  • Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security
  • Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs
  • Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
  • Complete the required state mandated training program
  • Any other tasks assigned by Management
To be successful in this role we…
Position Requirements
10+ Years work experience
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