Veterinary Receptionist

Overview

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software.

Escalates complex matters to senior staff.

• Greet clients and respond to questions; process incoming and outgoing pets and handle payments.
• Answer phone calls, screen for service needs, and schedule appointments.
• Handle incoming and outgoing mail and email.
• Monitor the client waiting area for cleanliness.
• Document and maintain client information, service data, and other pertinent information within business operations software.
• Escalate complex matters to senior staff.

• Minimum of 6 months of job-related experience required.

• Base hourly rate of $16–$20 DOE
• Eligible for periodic bonus (when applicable)
• Full-time benefits offered
• Medical, Vision, and Dental insurance
• 401(k)
• Health Savings Account
• Paid time off
• Employee discounts