Auto Loaner Agent Customer Service

Previous Customer Service Experience Required Experience in the Auto Industry is a Plus!
Pay Rate: $19 - $20 per Hour Based on Experience

Are you looking for a role where you can connect with customers and make their experience seamless? As an Auto Loaner Agent at McGrath Elmhurst Toyota, you’ll be at the forefront of customer service, helping our clients secure loaner vehicles while their cars are in service. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and values providing top‑notch service.

• High ‑ volume Toyota dealership with steady traffic and a strong customer base
• Supportive management team that values teamwork, professionalism, and growth
• Positive, people ‑ first culture where your work truly matters
• Well ‑ maintained loaner fleet and efficient processes that make your job easier
• Opportunities to grow within the McGrath Automotive Group
• A respected dealership known for integrity, customer care, and long ‑ term stability

• You'll spend your days assisting customers with loaner vehicle arrangements.
• You'll ensure that all loaner vehicles are clean and ready for customer use.
• You'll manage the loaner vehicle inventory and keep accurate records.
• You'll communicate effectively with service advisors and customers to coordinate loaner needs.
• You'll handle customer inquiries and resolve any issues related to loaner vehicles.

• Required:
  
  High school diploma or equivalent.
• Required:
  
  Strong communication and interpersonal skills.
• Preferred:
  Experience in the automotive industry.
• Preferred:
  Familiarity with loaner vehicle processes.
• Pay rate: $19 - $20 per hour based on experience