Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

- Up to $20.00/hour -  - Responsibilities:
Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers);
Coordinate documentation and service setup for respiratory products and medical equipment;
Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries;
Assist with office operations including supply monitoring, deposits, and batch reporting;
Collaborate with outside agencies to resolve patient issues and ensure continuity of care