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IT Support Technical Support

Senior Technical Support Engineer - ATM & POS Systems

Job in Elmhurst, DuPage County, Illinois, 60126, USA
Listing for: Burroughs, Inc.
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A technology service provider in Elmhurst is seeking a Level 3 Technical Support Analyst to handle complex technical issues across NCR platforms such as ATM, Smart Safe, and POS systems. The ideal candidate will have 5+ years of senior technical support experience and possess expert knowledge of these platforms. Responsibilities include performing deep diagnostic analysis, mentoring junior staff, and collaborating with engineering teams.

This role is critical for driving long-term system stability and ensuring high customer satisfaction metrics.
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Position Requirements
10+ Years work experience
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