Case Manager; Baxter

Position: Case Manager (Baxter)
Organization Overview:
The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program

Description:

The Baxter Safe Haven provides transitional housing to 74 adults experiencing homelessness with the goal of permanent housing. On-site services include case management, entitlement assistance, medical and psychiatric care, substance use counseling, group activities, meals, recreation, and 24 hour/7 day per week front desk security.

Purpose of Position:
To deliver effective case management services using a strengths-based, client-centered approach to homeless adults with the goal of securing permanent housing.

Schedule:

Sunday through Thursday 9:00 am to 5:00 pm Salary Range: $40,207-$47,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties Serve as case manager for homeless adults, with a goal of placing them in permanent housing

Perform intake, assessment, service planning, advocacy, referral and escort services

Provide case management; identify short and long-term client centered goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services.

Utilize evidence-based practices such as person- centered planning and motivational interviewing.

Maintain case records with documentation of services provided and outcomes, according to specific program procedures. Responsible for case notes and service plans using an electronic database

Assist clients in applying for, receiving and maintaining entitlements

Accompany clients on visits to doctors, entitlement offices or other community services as needed

Serve as liaison between other service providers and community resources

Encourage engagement and participation among resistant clients

Participate in weekly staff meetings, case conferences, training programs and supervision meetings

Assist with the design, planning, and implementation of group activities and events

Facilitate groups, collaborate with harm reduction specialists and housing specialists

Qualifications/Educational Requirements High School Diploma or GED required, Associates/Bachelor's preferred

Experience working with homeless adults preferred

Experience working with individuals diagnosed with severe and persistent mental illness, substance use and/co-occurring disorders preferred

Prior case management in safe haven, outreach, or supportive housing experience preferred

Bilingual (English and Spanish) preferred

Skills, Knowledge and Abilities Strong Interpersonal and communication skills

Organized with strong follow up and attention to detail

Team player

Computer

Skills:

To perform this job successfully, an individual should be:

Proficient in Microsoft Office, Outlook, Word and Excel Ability to learn computer databases such as AWARDS or CARESAble to learn Coordinated Assessment Placement System

Physical Requirements Escort clients on interviews in community as needed

Ability to lift 30lbsWork Environment Indoor office environment

Some escorts in community

Some visits to clients in dorms

This position is classified as a union position under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers Union Local 74 Collective Bargaining Unit. The union represents employees in the bargaining unit (i.e. Goddard employees in Local 74 union positions). The Collective Bargaining Agreement is a written contract that defines the agreed-upon terms and conditions of employment, including wage increases, paid time off and other benefits, and the grievance process.

All employees in Local 74 union positions at Goddard Riverside are subject to and covered by the Collective Bargaining Agreement. Membership in the union includes the collection of union dues on a monthly basis, to be deducted from the member’s Goddard paycheck at a rate to be determined by the union.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age,…