Residential Aide; Baxter Safe Haven

Position: Residential Aide (Baxter Safe Haven)
Organization Overview:
The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program

Description:

The Baxter Safe Haven is a transitional housing residence for homeless adults, many with mental illness. Goddard Riverside Community Center is committed to building community and enhancing the lives of vulnerable New Yorkers by meeting essential human needs. With 27 programs across 22 sites, Goddard Riverside is an advocate for the interests of our community members, as well as a provider of a continuum of vital services, including food and shelter programs, assistance for homeless and mentally ill men and women, and comprehensive educational, cultural and recreational programs for adults and children.

Purpose of Position:
Assist tenants in the development of daily independent living skills, including assisting with laundry, personal hygiene and providing meals
• Maintain attendance and monitor status of clients
• Receive meal deliveries and maintain kitchen
• Perform client intakes and provide an orientation of the facility at check in
• Document intakes, bed swaps, attendance and incident reports via CARES.

Schedule:

Tuesday-Saturday (11pm-7am)
Sunday-Thursday (7am-3pm)
Salary Range: $31,154-$38,955

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties Perform daily room and bed inspections

Escort client to appointments

Assist in the monitoring and development of resident’s daily independent living skills

Provide resident welcome kits and toiletry items

Perform nightly bed counts

Conduct groups with clients

Heat and serve meals

Conflict resolution between residents

Manage operations desk Answer phones when necessary

Help maintain the cleanliness of the building

Monitor common areas to ensure proper usage

Work collaboratively with building staff to assist tenants and ensure tenant safety.

Qualifications/ Educational Requirements High School Diploma or GED required. Associates Degree preferred1 year of applicable experience in shelter or residential setting

Passion for working with individuals and families who are in transitional housing

Excellent communication skills, comfortable working with others

Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols

Ability to deal with sensitive issues with diplomacy and discretion

Must be able to multi task with strong organizational skills

Food Protection Certificate will be required

Driver’s License preferred

Bilingual is a plus Skills, Knowledge and Abilities Prior work experience with homeless/ mentally ill individuals is helpful, but not required

Computer Literate Highly organized

Strong communication skills

Detail orientated and systems savvy

Compassionate and personable

Team-orientated

Computer

Skills:

To perform this job successfully, an individual should be:

Proficient in Microsoft Office programs including Outlook, One Drive Excel, etc.

Able to use or learn multiple databases including CARES.

Physical Requirements:

Frequent bending, kneeling, walking, climbing, and lifting to 50 lbs.

Work Environment Facility grounds, work site is in a residential building.

Warming Kitchen Occasional visits to client rooms

Escort residents to appointments

Outdoor work required.

This position is classified as a union position under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers…