Senior Case Manager

Working for our company allows you to make a difference in another person's life! Our positions are best suited for individuals who have a positive outgoing personality, for individuals who can multitask, and individuals who take a high level of responsibility. The majority of your time will involve speaking with people via the telephone and occasionally in person in our office.

Your involvement will make a difference in helping clients access services; identify employment matching their capabilities; gain confidence they can work; and maintain their employment.

• Competitive Salary: $33.00/hour to $44.00/hour pay not including $6,000 - $12,000+ annual bonus compensation. (Please review bonus compensation during in-person interview for more details!) Bonus compensation doesn’t include 401k Compensation and Profit Sharing listed below.
• Flexible family-oriented work schedule including a 4-day or 5-day work week (36 hours per week) with 100% of your premium paid in full for Health insurance premium for employees! Dental, Vision, STD/LTD, AD&D also included. HSA Compliant Health Policy with $60.00/month employer contribution with option to invest savings in Mutual Funds.
• Guideline 401k Retirement Plan with ROTH 401k availability including 6% company match & Profit Sharing!
• All employees will complete an extensive ninety (90) day training program.
• All employees are required to complete on-the job training offered by the Virginia Commonwealth University (VCU) Community Partner Work Incentive Coordinator (CPWIC) training.
• All positions are located at our office at 188 W. Industrial Drive, Suite 238, Elmhurst, Illinois 60126.
• No
  
  Travel Required:
  
  0% - 5% In Person with Clients; 95% - 100% Telephonic Contact.
• No On-Call Requirement to serve clients.
• Clientele:
  Individuals with Disabilities who live across the United States of America and US Territories.
• Fast growing company with opportunities for advancement (see our affiliate company ((Use the "Apply for this Job" box below).)).

• Assist individuals receiving Social Security Benefits (SSI & SSDI) to return to work through the Social Security “Ticket to Work” program.
• Educate clients how the “Ticket to Work” program functions and how to maximize their SSI & SSDI benefits.
• Manage case load of clients from low and high complexity on a monthly or quarterly basis via telephone, email, and/or in person at our office.
• Comply with company Best Practice Standards to ensure quality and consistency of work product.
• Ensure quality and completion of work product by performing intakes, completing work plans, reviewing client files, documenting case notes, drafting and finalizing resumes and following up with clients timely.
• Diplomatically resolve any customer service issues with assigned clients.
• Communicate benefits of services offered by company to potential clients.
• Interview prospective clients to obtain important information and document data into company database for review.
• Transfer data from client intake into resume, cover letter, and job search documents.
• Research services in community including Short-Term Training programs, Transportation Services, Public Health Services, and WOIA Training Programs to assist clients achieve short-term and long-term goals.

• Master’s Degree preferred, Bachelor’s Required plus at least one (1) to two (2) years’ work experience.
• Must pass US Federal Government Suitability within 30 days of employment.
• Past work experience as a Case Manager or Social Worker or similar field required.
• Past work experience as a Vocational Rehabilitation Counselor or Certified Rehabilitation Counselor (CRC) or similar field is preferred but not required.
• Current Licensed Professional Counselor (LPC) or (LCPC) preferred.
• Past work with individuals with disabilities;
  Workforce Development or Job Placement preferred.
• Past work handling a high degree of responsibility, leadership, and multi-tasking is preferred.