Student Accounts and Admissions Specialist

Student Accounts & Admissions Specialist

Location: 600 Roe Avenue, Elmira, NY 14905
Pay: $18.86-$22.71/hour
Schedule: Full‑time, 80 hours/pay period, Monday-Friday, Days (No weekends or holidays)

Arnot Health is looking for a reliable and detail‑oriented Student Accounts & Admissions Specialist to support the School of Nursing and School of Radiology. This role helps students and families with billing, account questions, and the admissions process-contributing to a positive, supportive student experience.

• Provide excellent customer service to students and families regarding billing, payments, and account questions.
• Prepare and send accurate billing statements following federal, state, and VA guidelines.
• Maintain and update student account records; support financial aid and registrar processes.
• Attend student orientations to explain account procedures and expectations.
• Accurately post charges such as tuition, housing, meals, and insurance.
• Process account reconciliations, refunds, and tax forms (1098T, 1098E, 1042).
• Ensure proper submission of student-related payables (books, materials, services).
• Assist the School of Nursing Director with annual student fees and charges.
• Work with other departments to improve account processes and workflow.
• Participate in year-end financial close and audit activities.
• Complete required training and ongoing professional development.

• Assist with creating materials for student recruitment events.
• Help organize and participate in Open Houses, recruitment events, and orientations.
• Collect and track required applicant documentation.
• Ensure incoming students complete onboarding before orientation.
• Organize orientation schedules, including Elmira College sessions and guest presenters.
• Track and submit transcripts for transfer credit review.
• Register students for general education courses.
• Provide timely updates to the Financial Aid Administrator.
• Support data entry and maintenance within Student Information Systems.

• High school diploma or equivalent required.
• Experience in accounts receivable, student billing, or financial services preferred.
• Proficiency in Microsoft Excel, Word, and Adobe PDF required.
• Experience with Workday or Quick Books is a plus.
• Strong attention to detail, communication skills, and customer service skills.
• Ability to work independently and as part of a team.
• Commitment to a positive, student‑focused environment.

CPR/BLS: Must obtain Basic Life Support certification within 90 days of hire.

Physical Demands: Light physical effort; occasional lifting, reaching, and stooping.

Infection Control: Frequent hand hygiene required when interacting with students.

Exposure Category: Category II - No direct exposure to blood/body fluids; may involve working with large groups.