Medical Receptionist

About Our Client

Addison Group is partnering with a growing healthcare services organization that supports patients following workplace and auto-related injuries. The client operates as a coordination hub between patients, medical providers, and legal teams, ensuring individuals receive timely care and guidance throughout their treatment journey. The organization is currently in a growth phase and expanding its front office support team.

Front Desk Assistant

Elmwood Park, IL

$20 – $22 / hour

Medical, dental, vision, and 401(k) plans.

Monday–Friday | 9:00 AM – 5:00 PM

Our client is seeking a Front Desk Assistant to serve as the first point of contact for patients and partner offices. This role is ideal for someone with medical front office experience who thrives in a fast‑paced, high‑interaction environment. The Front Desk Assistant will manage patient intake, scheduling, documentation, and coordination with internal case managers and external medical offices.

• Answer and route a high volume of incoming calls professionally and efficiently
• Schedule and confirm patient appointments across multiple medical locations
• Prepare daily administrative and patient‑related documentation
• Support case managers with paperwork and appointment coordination
• Maintain accurate and confidential electronic medical records
• Request and track medical records and work status updates from physician offices
• Process written medical record requests, including subpoenas
• Utilize Microsoft Word, Excel, and Outlook for daily operations

• Prior experience in a medical office or healthcare front desk role preferred
• Strong customer service background with confidence handling phone‑based inquiries
• Experience or exposure to Personal Injury or Workers’ Compensation environments is a plus
• Bilingual in English/Spanish strongly preferred
• Comfortable working in a fast‑paced, high‑volume setting
• Proficient with Microsoft Office applications

• Competitive hourly pay with growth potential
• Stable Monday–Friday daytime schedule
• Opportunity to join a growing organization
• Hands‑on exposure to healthcare, legal, and medical coordination
• Collaborative and patient‑focused work environment

• Start Date:
  
  ASAP
• Employment Type:
  
  Direct Hire
• Vaccination Requirement:
  Not required
• Medical Software Used:
  Medisoft
• Interview Process:
  Initial phone screen followed by an in‑person interview (in‑person interviews to begin after 1/5)

Seniority Level: Entry level

Employment Type: Other

Job Function: Health Care Provider

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.