Lead Certified Veterinary Technician - Companion Animal Hospital of Oak Park

Lead Certified Veterinary Technician – Companion Animal Hospital of Oak Park

Join us at Mission Pet Health, a fully accredited AAHA companion animal practice, dedicated to providing exceptional small animal care in the Chicago area. We are looking for an experienced, driven Certified Veterinary Technician to lead our technical staff, mentor new hires, and support our veterinarians in delivering high‑quality patient care.

• Deliver high‑quality patient care under the supervision of a veterinarian (DVM), utilizing advanced technical skills across nursing, dental, surgical, radiology, and pharmacy areas.
• Maintain clear, accurate, and timely documentation in patient records using appropriate terminology and formatting standards.
• Review and discuss medical records, estimates, and discharge instructions with clients; respond to basic care questions and elevate complex medical concerns to the veterinarian.
• Act as a shift leader, coordinating workflow, assigning tasks, and ensuring optimal staff coverage during hospital hours.
• Mentor and support veterinary technicians and assistants by providing real‑time coaching, onboarding support, and technical development.
• Provide input on performance evaluations and identify opportunities for team training and growth.
• Support hospital leadership by communicating changes, implementing protocols, and modeling hospital values and standards.
• Assist with client‑facing responsibilities, including appointment scheduling, payment processing, check‑ins, and courteous phone communication.
• Identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement improvements.
• Maintain and troubleshoot equipment as needed; ensure routine maintenance is performed and documented.
• Oversee inventory of medical supplies and pharmacy items; communicate reorder needs and track usage.
• Participate in training programs, working interviews, and cross‑training efforts to maintain a highly capable team.
• Support hospital cleanliness and safety by performing or delegating cleaning duties and identifying maintenance needs.
• Perform other related duties as assigned within the nature and level of work.

Full‑time (40 hours/week). Clinic hours Monday 8:00 am – 5:00 pm;
Tuesday 8:00 am – 7:00 pm;
Wednesday closed;
Thursday 8:00 am – 7:00 pm;
Friday 8:00 am – 5:00 pm;
Saturday 8:00 am – 4:00 pm;
Sunday closed. Compensation: $25–$27 /hr based on experience. Benefits include medical, dental, vision, 401(k) match, and a dynamic team environment.

Location:

6530 W North Ave, Chicago, IL 60707.