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Field Service Supervisor
Job in
Elsmere, New Castle County, Delaware, USA
Listed on 2026-07-01
Listing for:
Carrier
Full Time
position Listed on 2026-07-01
Job specializations:
-
Energy/Power Generation
Operations Manager, Field/Service Technician
Job Description & How to Apply Below
About this role
Supervises a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians. Manages day-to-day priorities in solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.
Responsibilities- Direct connection to the Technicians, Union connection and onboarding
- Maintain relationship with Union
- SME for Tech Quoting and drive ops selling charge
- Training and development schedule, Onsite training
- Fleet, Site visits, jobsite QA
- Customer engagement
- Work with Service Coordinators on daily and extended schedule
- PM Plan Review for renewals and new contracts
- Daily time entry approval, Weekly payroll and issue resolution
- Site / Safety Inspections
- Hight School Diploma or GED
- 5+ Commercial HVAC system knowledge and Components
- 5+ years Management experience dealing with Service Technician and customers.
- Must have a valid drivers license and be insurable by Carrier
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