Teller, Finance & Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail organization, you will be based in Wilmington, DE at our Elsmere Branch.

PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions.
• Educate customers on alternatives available for their financial interactions.
• Identify banking opportunities during the customer interaction and refer as appropriate.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
• Apply product and procedural knowledge to solve customer’s problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
• PNC employees take pride in our reputation and are customer focused, knowledgeable, risk‑aware, and dedicated to delivering customized solutions.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities.

• Preferred skills: accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, proactive sales, accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, understanding customer needs.
• Work experience:
  
  Roles at this level typically do not require a university degree; prior experience is not required. A combination of education, job‑specific certification, or military service may be considered.
• Education:
  
  No degree required.
• Certifications:
  
  None required.
• Licenses:
  None required.

Base Salary: $33,000.00 – $55,000.00 (variability based on location, market data and individual skills, experience, and education). This role is incentive eligible.

• Medical, prescription drug coverage with Health Savings Account option.
• Dental and vision coverage.
• Employee and spouse/child life insurance.
• Short‑ and long‑term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account, backup child/elder care, adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully‑paid programs.
• Robust wellness program with financial incentives.
• Paid time off: maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, 15–25 vacation days per year based on career level, and additional days for years of service.

If an accommodation is required to participate in the application process, please contact  with the subject line “accommodation request,” including your name, job , and preferred method of contact. All information will be kept confidential and used only as required to provide necessary accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section
19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.