More jobs:
CX Data & Dashboards Lead
Job in
Elsmere, New Castle County, Delaware, USA
Listed on 2026-08-28
Listing for:
Darktrace
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence, IT Business Analyst -
Business
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX Metrics dashboards that provide leading indicators across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from Salesforce, Gong and proprietary systems.
Please note this role is remote, but candidates must be based in the Eastern Time Zone.
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