IAM Coordinator

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.

At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.

We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

The role:

• Provision, modify, and deprovision user access across enterprise applications and infrastructure systems
• Assess access requests for completeness, proper approvals, and policy alignment
• Ensure access is granted according to role-based access control (RBAC) and least-privilege principles
• Maintain and update access management systems and documentation
• Meet defined service level expectations (SLAs) for access requests and issue resolution
• Support secure vendor and third-party production access controls

• Coordinate access provisioning for new hires
• Facilitate access updates for role changes and internal transfers
• Ensure prompt and complete removal of access upon employee or contractor termination
• Partner with Human Resources, managers, and Technology teams to ensure timely and accurate lifecycle management

• Coordinate periodic access reviews and certifications (quarterly/annual or as required)
• Track reviewer responses and follow up on outstanding items
• Support remediation of inappropriate, excessive, or outdated access
• Produce scheduled reporting (daily, monthly, quarterly, annual) as required
• Maintain documentation supporting control effectiveness

• Maintain accurate records of access requests, approvals, certifications, and changes
• Support internal audits, regulatory exams, and compliance assessments related to IAM controls
• Ensure IAM processes align with organizational security policies and regulatory requirements (e.g., SOX or similar control frameworks)
• Maintain confidentiality of customer, employee, and company information

• Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities
• Participate in the development and review of IAM processes and procedures
• Represent IAM/Access Administration on projects and initiatives as needed
• Identify opportunities to improve IAM workflows, reduce manual effort, and enhance automation
• Contribute to scalable IAM processes that support organizational growth

• Bachelor’s degree or equivalent experience
• 1–3+ years of experience in IT operations, security operations, IAM, or related roles
• Basic understanding of Identity and Access Management principles
• Strong attention to detail and process discipline
• Ability to manage high-volume, time-sensitive requests while maintaining accuracy
• C…