Customer Experience Leader, Operations & Kaizen
Job in
Elsmere, New Castle County, Delaware, USA
Listed on 2026-06-20
Listing for:
Amazon
Full Time
position Listed on 2026-06-20
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management
Job Description & How to Apply Below
Amazon is seeking a Customer Service Manager in Dover, USA to oversee operations and ensure high performance among associates. This role requires managing a team of 100 associates and 5 group managers, emphasizing global-class service delivery.
The ideal candidate should possess a Bachelor's degree, management experience, and excellent communication skills. Key responsibilities include supporting team performance, leading improvement activities, and collaborating with business teams on operational needs.
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