Employment Consultant

Job Summary

This position provides a variety of community-based employment services to individuals with disabilities seeking to become employed, advance in their work or re-enter employment. The incumbent must be an initiative-taker with effective communication, time management, and problem-solving skills. The incumbent is expected to manage a personal caseload and also provide support to team members.

• Develop, implement, and document Individualized Service Plans for individuals seeking employment services as identified in current contracts, including but not limited to career exploration, skills training, pre‑employment training, situational assessments, job development, job coaching, and long‑term supports for both competitive and supported employment.
• Build and maintain professional and productive relationships with participants, members of participants’ support networks, and funding/referral sources—providing ongoing communication, soliciting input, requesting satisfaction surveys, and providing thoroughly documented reports.
• Develop relationships with current and potential employers, resulting in knowledge of current employment, assessment, and training opportunities for participants.
• Request input and feedback from employers.
• Update participant plans as needed to ensure they reflect current goals, update case files at least monthly, and update electronic databases as changes occur.
• Maintain participant files according to policies and procedures, ensuring consistency with regulatory requirements and maintaining accurate information in electronic databases.

• Work in collaboration with Employment Services team members.
• Implement employment service policies and procedures.
• Demonstrate creativity and flexibility, balancing the interests of individuals with those of referral sources and employers.
• Continuously maintain an awareness of local labor market needs.
• Practice self‑driven learning, seeking new information and resources to support goals of individuals served.
• Provide Social Security benefits assistance.
• Serve as an advocate for individuals served at all times.
• Assist in marketing activities; submit stories for social media and newsletters, create materials, and participate in community activities and/or provider events coordinated by referral agencies.
• Provide travel training and identify transportation for individuals prior to employment.
• Perform other responsibilities as assigned.

• Bachelor’s Degree; preferred degree in Special Education, Psychology, related social service, or equivalent work experience.
• Minimum of two years’ work experience required.
• Valid driver’s license and/or access to reliable transportation; eligible drivers must have a good motor vehicle record (MVR).

• Demonstrate effective verbal and written communication skills.
• Proficiency in Microsoft Office or ability to learn.
• Ability to learn Service Source‑specific programs and software required by contracting agencies.
• Ability to obtain CESP certification within 24 months of employment.
• Self‑starter capable of developing service plans for individuals with a variety of disabilities and required accommodations.
• Ability to work independently and as a member of a team.
• Availability to work evenings, weekends, and holidays as needed.

Typical duties include standing, reaching with hands and arms, talking, and hearing. The employee may occasionally walk, sit, lift, or move products and supplies up to 50 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.

The work environment is typically quiet. Noise levels are usually low. A professional setting is expected.

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance.
• 403(b) Retirement plan with company match dollar for dollar up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts for…