Multi-Trade Operative

Multi-Trade Operative

Ely – Cambridgeshire

£35,579 – £37,452 per year

40 hours per week – Monday to Friday

We have an opportunity for a Multi-Trade Operative to join our team based in Ely, Cambridgeshire, within a team of 19 other staff. The role will involve lone working and collaboration with a wider team. It mainly includes carrying out day‑to‑day repairs such as leaking taps, fencing repairs, and kitchen uplifts.

• Carry out construction, fault fixing and maintenance duties in line with contract specifications.
• Install new kitchens, bathrooms, wet rooms, windows, doors and fencing.
• Ensure tools and equipment are maintained and restocked when needed.
• Respond positively to complaints and breakdowns in service delivery, resolve problems or initiate resolution, and keep customers informed.
• Provide accurate and timely information on the progress of work, easily understood by customers.

• To ensure full compliance with Building Safety legislation, candidates must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical), or Plumbing Level 3, Unvented – G3 Certificate and Water Regulations (WRAS). Candidates will need to bring original certification; copies and CSCS cards will not be accepted.
• Awareness of health and safety regulations and working legislation.
• Skills in carpentry or plumbing.
• Excellent customer service and communication skills.
• Ability to prioritise workloads, meet deadlines and plan ahead.
• Hold a full, valid UK driving licence, as the role requires driving on company business.

We provide in‑house repairs and maintenance for a wide range of properties as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture and put customers at the heart of everything we do.

• 25 days annual leave plus public holidays.
• A pension scheme with employer contributions from Sanctuary.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Staff Networks focused on inclusion.
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance).

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from diverse backgrounds and will make adjustments throughout your application process in line with Sanctuary’s commitment to our Disability Confident employer status.

We work closely with the Home Office to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.