Bookkeeper

Bookkeeper, Accounting & Collections Specialist

• Job Type: Full-Time | In-Office Position
• Salary: $55,000 - $65,000 per year, based on experience and qualifications

• Health Insurance
• 401(k) Retirement Plan
• Employer 401(k) Contribution/Match
• Paid Time Off (PTO)
• Paid Holidays
• Professional Development Opportunities
• Stable, Long-Term Employment with a Growing Company

• A growing insurance restoration construction and cleaning company serving residential and commercial clients throughout Northeast Ohio. The company specializes in fire, water, storm, mold, and other property damage restoration services. Its mission is to help property owners recover quickly and professionally after unexpected losses while providing exceptional customer service throughout the restoration process
• We are seeking a highly organized, detail-oriented, and dependable Bookkeeper / Accounting & Collections Specialist to support the financial operations of our business

• The Bookkeeper / Accounting & Collections Specialist will be responsible for managing daily accounting and bookkeeping functions, accounts payable, accounts receivable, collections, payroll support, account reconciliations, and financial reporting. This position plays a critical role in ensuring timely collection of outstanding receivables, including insurance claim payments, customer balances, deductible collections, and commercial accounts
• The ideal candidate will have strong bookkeeping and collections experience, excellent communication skills, and the ability to work independently in a fast-paced restoration and construction environment

• Manage daily bookkeeping and accounting activities
• Process accounts payable and accounts receivable
• Maintain accurate financial records and supporting documentation
• Reconcile bank accounts, credit card statements, and general ledger accounts
• Record and reconcile daily financial transactions
• Assist with payroll processing and employee expense tracking
• Prepare monthly financial reports, profit and loss statements, and other management reports
• Assist with month-end and year-end closing procedures
• Coordinate with external accountants, auditors, and tax professionals as needed
• Ensure compliance with company policies and accounting standards

• Prepare and issue customer invoices and billing statements
• Monitor accounts receivable aging reports and maintain accurate customer account records
• Perform collection activities by contacting customers, insurance carriers, adjusters, mortgage companies, attorneys, and commercial clients regarding outstanding balances
• Follow up on unpaid invoices, insurance claim proceeds, deductible collections, and aging accounts
• Investigate and resolve billing discrepancies, payment delays, and collection issues
• Negotiate payment arrangements when appropriate and approved by management
• Maintain detailed collection notes and documentation of collection efforts
• Work closely with project managers and company leadership to ensure timely billing and collection of completed jobs
• Generate collection and receivable status reports for management review
• Assist in reducing outstanding receivables and improving company cash flow

• Track job costs and assist with project accounting
• Monitor job profitability and support job costing analysis
• Assist with insurance claim billing and payment tracking
• Work with restoration management software and accounting systems as required
• Support administrative functions related to restoration and construction projects

• Associate degree in Accounting, Finance, Business Administration, or related field preferred
• Minimum of two (2) years of bookkeeping, accounting, accounts receivable, or collections experience
• Experience in construction, restoration, insurance claims, or related industries strongly preferred
• Proficiency with Quick Books and Microsoft Office Suite, especially Excel
• Strong understanding of bookkeeping, accounts payable, accounts receivable, and collections processes
• Excellent organizational skills and attention to detail
• Strong communication, customer service, and negotiation skills
• Ability to prioritize tasks and manage multiple responsibilities
• High level of professionalism, integrity, and confidentiality

• Experience with insurance restoration billing and collections
• Knowledge of construction job costing and project accounting
• Experience with restoration industry software such as DASH, PSA, Encircle, Xactimate, or similar platforms
• Payroll processing experience
• Experience managing aged receivables and collection strategies

• Full-Time
• Monday through Friday
• In-Office Position
• Typical
  
  Hours:
  
  8:00 AM – 5:00 PM

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.