Administrative Assistant

Position Summary

Responsible for providing administrative support for Goodwill’s Mission Services programs, staff and activities, as well as being responsible for data collection and management, referral-based department billing, and other reporting as requested.

• Receive and log all incoming referral agency authorizations; verify accuracy of information.
• Complete all reports and spreadsheets as required; provide weekly production reports to the Workforce Development Manager and Accounting Manager.
• Track and maintain report due dates; complete reports for mailing and billing on schedule.
• Maintain all client files, referral information and databases for Workforce Development grants and programs.
• Conduct follow-up on billing questions and payments from referring agencies; report findings to Workforce Development management.
• Provide administrative support to the Director of Mission Services and other professional staff.
• Assist with marketing efforts to develop and update departmental training manuals, Power Point presentations, public relations and business development materials, and assist with company-sponsored special events.
• Maintain mailing lists and databases of service providers and employers in the county area; prepare mailings to support new business development and community outreach.
• Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times.
• Pursue professional career development through continuing education and training opportunities.
• Promote positive teamwork among co-workers.
• Responsible for other duties as may be assigned.

• Excellent written and verbal communication skills.
• Attention to detail and ability to maintain accurate records are essential.
• Desire to work with rehabilitation clients, employees, and the public.
• Maintain a professional appearance and demeanor.
• Maintain confidentiality on all matters related to employees and clients.
• Strong computer skills in Microsoft Office, accounting and payroll software, and other Goodwill specific software.
• 3 years administrative or related experience required.
• 2 years' experience in a rehabilitation setting preferred

• High school diploma or GED. Associates degree preferred.