Collections Coordinator; Aerospace​/Manufacturing

Crane Aerospace & Electronics, a leading provider of aerospace and defense systems, is seeking a Collections Coordinator to join our Elyria, OH facility under the direction of the Credit & Collections Manager.

The Collections Coordinator ensures timely customer payments, manages invoice collections, and reduces bad debt.

• Proactively research billing issues and work with appropriate business partners to resolve them.
• Recognize repeated billing issues and take proactive steps to identify root causes.
• Follow all invoicing and collection processes.
• Increase cash flow and reduce bad debt for the assigned customer base.
• Contact customers on past‑due transactions, arrange payments, and follow up to ensure obligations are satisfied.
• Collect, manage, and provide resolution of outstanding invoices from past‑due accounts to meet aging targets.
• Work customer deductions to ensure units and claims are processed timely according to company policies.
• Research and analyze accounts before initiating contact; review payment history and past collection efforts.
• Release credit holds on sales orders in the assigned customer base after evaluating customer worthiness and payment history.
• Coordinate with sales and customer service to resolve invoice‑to‑purchase order discrepancies, delay payments, and record calls in Oracle.
• Maintain effective working relationships with all levels of management to resolve disputes and maintain customer relations.
• Make late‑stage collection calls to resolve prior to placement.
• Perform other special projects and duties as assigned.

• High school diploma or equivalent.
• 2–5 years of accounts receivable experience, or equivalent combination of education and experience.
• Experience in aerospace or manufacturing preferred.
• Strong Excel, data entry, and word processing skills.
• Detail‑oriented with strong math and organizational skills.
• Strong communication and customer service skills.
• Ability to work independently, take ownership of projects, and manage multiple assignments in a flexible team environment.

• Purchase order to cash process.
• Credit & collection processes (a plus).

The position may require access to Controlled Data or Information; only U.S. Persons will be considered. This role is a U.S. Department of Defense contractor position subject to ITAR regulations.

Work environment: standard office with some manufacturing tasks; normal visual concentration and occasional safety equipment (glasses, masks, hearing protection, etc.).

• Health, dental, vision, life and disability insurance starting first day of the month following start date.
• 15 days paid time off accrue from day one, plus 12 paid holidays.
• 401(k) plan with company match.
• Education reimbursement after 6 months.

• Must complete a satisfactory background check.
• FAA‑sensitive positions require participation in a random drug test pool.

Crane Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, national origin, disability or veteran status.