More jobs:
Client Success & Debt-Resolution Advocate
Job in
Elyria, Lorain County, Ohio, 44035, USA
Listed on 2026-08-21
Listing for:
Beyond Finance
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Beyond Finance is seeking a Retention Specialist to help clients in financial hardship understand their options and remain enrolled in the program. You will educate, empathize, and apply creative problem solving to support customers on their debt-free journey.
You will use our CRM to access client records, deescalate concerns, and collaborate with the team to meet retention targets while delivering best-in-class service over the phone and digital channels.
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