Emergency Communications Shift Supervisor

Lorain County 911 provides 24-hour emergency dispatching services for Police, Fire and EMS services. The mission of Lorain County 911 is to serve the citizens of Lorain County by handling all 911 calls and other calls for service by contacting the necessary emergency services in a prompt, courteous, and correct manner. We respond quickly and efficiently to all emergencies, thereby saving lives, protecting property, stopping crimes and preventing major fire loss, while working in conjunction with all other emergency services providers throughout Lorain County.

The position requires the ability to supervise Emergency Communications Dispatchers and associated staff; assists in developing policies and procedures related to telecommunications; disseminates information and conducts training of employees; maintains various records and operations schedules.

• Completion of secondary education, supplemented by coursework in computer operations and radio communication, public safety, or dispatching; with three (3) years’ experience in dispatching required.
• Three (3) years supervisory experience preferred.
• must possess a valid Ohio vehicle operator’s license and the ability to maintain coverage under the County’s insurance policy.

• Must have Emergency Medical Dispatch License.
• Must be LEADS Terminal Agency Coordinator.
• Must have Public Safety Telecommunicator certification.
• Other Licenses and Certifications as required by 9-1-1 Director.

EEO