Solution Architect - Workplace

Overview

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The Journey/Solution Architect – Workplace is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365 and Cisco technologies. Working alongside a team of sales professionals at Softchoice, you play a vital role in architecting solutions to enable a modern workplace for our customers. As an ambassador of the Softchoice brand, you will represent our value as one of North America's top solutions providers by unlocking our customers' potential to be future-ready right now through the use of technology.

• Showcase your growth mindset by seeking to understand our customers' business challenges first and then designing a solution that best achieves the end goal in the shortest possible route.
• Bridge between the sales team and customers. Share up-to-date insights on the latest productivity solutions from vendors such as Microsoft and Cisco, formulate creative approaches to address business challenges, present and host workshops with business leaders from the C-Level down, and translate technical jargon into layman's language and vice versa.
• Challenge customers with well-researched, tailored insights to spotlight innovative ways of generating solutions that maximize outcomes.
• Document the agreed-upon solution through well-written, detailed statements of work that demonstrate professionalism and maturity.

• Experience empowering people with the technology they need to thrive in the workplace.
• A learner who is curious about new technologies and how they impact customers' businesses.
• A knack for guiding people to the right solution and ensuring they feel it was their decision.
• Strong inclusive communication skills, written and verbal, including presenting to groups and C-level executives.
• 7+ years of industry experience in technology; 4+ years in services pre-sales or post-sales delivery/support.
• Mastery of at least two of the required technologies, with interest in developing expertise in secondary technologies.

• Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, One Drive, Teams)
• Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)
• Microsoft 365 Device and Apps Management (Windows 11)
• Microsoft Copilot
• Cisco Web Ex and Web Ex Teams

• Cisco Call Manager and Contact Center
• Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)

We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

• The People: collaborative environment with colleagues who foster support and innovation
• High-Performing Culture: commitment to success for customers and teammates
• Flexibility: plan your workdays to suit you
• Award-Winning Workplace: recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: authentic self-expression and belonging
• Competitive Benefits: perks starting on day one

We are an equal opportunity employer committed to diversity, inclusive belonging, and ensure employment decisions are based on qualifications without regard to protected categories.

We provide digital interviewing, remote onboarding, and necessary accommodations during the recruitment process. If you require accommodation to apply or interview, please contact asktal

Job Requisition

• Associate

• Full-time

• Engineering and Information Technology

• IT Services and IT Consulting