Product Support Coordinator B

Job Title:

Product Support Coordinator B

Location:

Elyria, OH 44035

Start Date:

Right Away

Pay Rate: $21.00/HR

Shift: 2nd shift - 11:30 am - 8:00 pm

Signing Bonus: $1,000 (paid as follows: $250 at 30 days, $750 at 6 months)

• Competitive Medical with prescription, Dental, Vision from hire date
• $50,000 Life Insurance Policy from hire date
• Employee Assistance Program
• Free Will Preparation
• Flexible Spending Accounts (Health Care FSA and Dependent Care FSA)
• 401k with company match of 5%
• Retirement Income Account; EY Financial Planning Program
• Annual Cash Incentive Plan (bonus)
• 13 paid holidays annually, 10 days of vacation and 5 sick days
• Education (tuition) Reimbursement
• Adoption Assistance Program
• Alternate Work Schedule;
  Voluntary overtime
• Client Anniversary Recognition, Employee Events & Volunteer opportunities
• COVID Vaccine NOT REQUIRED (although we do take safety precautions)

With guidance in a team environment, responsible for Stock Room functions including maintaining a cycle-counting program that validates our inventory counts for accounting and production purposes. Position is also required to perform a variety of product support duties of basic and/or moderate scope while following and assisting in the development of procedures and processes in one or more of the following functions per B00284 (Logistics - Receiving, Stockroom and Shipping): stockroom, raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc.

Initial primary focus is the Stockroom with support in Shipping. Eventually cross training will occur to cover all Logistics positions.

• Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
• Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records.
• Interpret shipping instructions as referenced on company documents or customer specifications or standards related to preservation and packing.
• Prepare stencils and mark shipments in a legible manner.
• Prepare air bills, bills of lading and sales order forms for the carrier and company records.
• Contact carriers for dispatching shipments, establishing rates or tracing follow-up information.

• Maintain a cycle counting program by counting inventory.
• Reconciling inventory counts within our electronic system.
• Identify and resolve all inventory issues.
• Receive material, check and identify parts by type or part number.
• Prepare parts for storage and place stock in proper location as directed.
• Select parts from stock to fill orders according to parts lists.
• Perform cycle inventory count.
• Maintain, update and access necessary records utilizing a computer.
• Responsible for releasing requisitions, editing requisitions, filling shortages and deleting requisitions.

• Receive shipments at receiving dock and forward materials to the appropriate team.
• Weigh or count incoming/outbound parts or materials.
• Perform data input to update system records and verify all documents for completeness and accuracy.

• Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
• Load and unload trucks and move raw material to the proper location.
• Identify and code raw materials and operate saw to cut stock to dimensional specifications.
• Perform minor repair of equipment.
• Report critical shortages and/or problems to appropriate organizations.
• Issue jobs per schedule and update shop floor, MRP and other systems.

• Identify parts using the proper identification methods and equipment indicated by the traveler and/or blueprint.
• Lay out exact dimensions and locations on the parts for identification markings.

• Observe all prescribed safety rules and maintain a neat and orderly, FOD free work area.

• Actively participate in department problem solving, lean events and high-performance teams.
• Actively maintain 5S in the department.

• Must possess a High School Diploma or equivalent.
• Minimum of one year related product support experience and demonstrated…