Quality Assurance Manager

Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information worldwide in various markets. Every part of the manufacturing process is monitored with environmentally friendly sustainable efforts in mind. Quality, sustainability, and safety are paramount values at Dura-Line. Be part of our mission to Advance Life Around the World.

Dura-Line is hiring an experienced & passionate Quality Manager in our Elyria, Ohio, Manufacturing plant.

Dura-Line, an Orbia Business, is currently seeking a skilled and passionate Quality Manager for our Garden Street manufacturing facility. This crucial role involves leading Quality Assurance processes, implementing lean manufacturing initiatives, and fostering a culture of unwavering compliance with quality standards, expectations and contract-specific documents. We are looking for a change agent ready to make a substantial impact and drive long-term success through strategic focus and effective leadership.

• Resolving quality issues by identifying problems, examining solution options, implementing action plans, and providing resources.
• Collaborate and participate on quality internal Audits and ensure that plants execute robust corrective actions without delay and ensure readiness for all internal and external quality audits.
• Develop the annual audit plan, train internal audit team members, perform necessary duties as Lead Internal Auditor and provide ongoing communication/reporting of results including working with external 3rd party registration/surveillance audits.
• Oversee the controlled document system, to include a final review of all changes to procedures, work instructions, forms, master lists and other associated documents to ensure quality certification requirements are met.
• Manage and prioritize on-going continuous improvement projects directly related to operational processes to support business needs and ensure customer satisfaction.
• Responsible for process execution at the plant including Complaints, Change Control, Deviations, Laboratory Investigations, CAPA, ECOs, extension requests and Engineering change order, supplier approval/validation process, change management .
• Manage and supervise quality department at the manufacturing location assigned including all aspects of planning and task management within the department.
• Elevate Dura-Line quality mentality and culture; needs to be able to drive and engage people in cross functional teams and internal customers (operations, functional groups, corporate)
• Ensure operational processes and subprocesses at the plant are following TL-9000 requirements, including inspection/testing methods, Calibration of M&TE, Control of Non-conforming Products, Operational Training, Supply Chain Development, FAI, Final Audits, Document Control, etc.) to ensure the quality of our products and customer satisfaction.

• Bachelor's Degree in Engineering (chemical or mechanical preferred) or 8-10 years of related work experience as an experienced quality manager in a lean manufacturing plant. Experience in the plastic industry is a huge plus!
• 8-10 years in a Quality role working with a certified quality management system (QMS) in manufacturing operations, including quality administration and project management.
• Proven track record in implementing and sustaining quality oriented process improvements
• Previous experience leading both internal and external audits. Familiarity with TS/TL/ISO standards
• Firsthand experience recommending and implementing enhancements to the quality system that result in improved corporate quality performance, increased customer satisfaction, and simplification of processes to reduce costs.
• Strategic and result-focused mindset to synthesize data and provide recommendations for compliant paths forward.
• Experience with six-sigma methodology – certified Green Belt or higher is a plus.
• Hands-on role requiring agility, servant leadership, and engagement at the plant.
• Must be independent and take the initiative to drive improvements.
• Develop standard work, maintain, and create work instructions, SOPs, and training guides for the team.
• Strong proficiency in Microsoft tools (Word, Excel, Outlook). Experience with ERP or SAP systems is a plus!
• Physical requirements for the position such as mobility, vision, strength, etc. (applicable in line with local laws):
• Prolonged periods on the plant floor or warehouse area working in a manufacturing environment that may require walking, standing, etc including operating a forklift.
• Will spend time in an office environment, on a computer or in meetings.
• Must be able to lift up to fifty (50) pounds
• Must be able to work in variable weather conditions and in an environment with many noises
• Comfortable wearing appropriate PPE while in production and warehouse areas.

The compensation for this position will typically range from…