Program Aide (Senior Center

Program Aide (Recreation Leader)

Join the City of Emeryville's Community Services Department as a Program Aide (Recreation Leader) for the Senior Center. This position is temporary, seasonal, at-will, and part-time working fewer than 950 hours per fiscal year and is not eligible for City benefits. This position is located at the Senior Center on Salem Street working the following schedule (subject to change):

- Monday & Tuesday 1-4:30pm

- Wednesday
- Friday 2-4:30pm

Salary range from $20.34 - $31.43 hourly

About Emeryville

Emeryville is located at the heart of the San Francisco Bay Area. The City is centrally located and accessible, at the east end of the Bay Bridge and bounded by Interstate freeways 80, 880, and 580. Its central location is the gateway to an extensive region that includes all major northern California cities, businesses, and universities. The City is proud of its reputation as a leader in community development, cutting edge programs, and progressive approaches to organizational issues.

Emeryville has evolved from an industrial environment to a retail/technology-based community and is known as a center of art and innovation.

The City and school district share a magnificent state-of-the-art school and community center complex.

About the Department

The Community Services Department is comprised of three divisions:
Community Services Administration, Youth and Adult Services, and the Child Development Center. As a department, we take pride in the quality and variety of services we provide to the community and seek individuals who can contribute. The Community Services Department of Emeryville aims to create an inclusive community through people, parks, events, programs, and services. They offer programs for different age groups, including pre-k, youth, teens, adults, and seniors, encompassing community special events and sports.

From youth programs to senior services, discover the heart of Emeryville's community.

The Program Aide (Recreation Leader), under general supervision, performs a variety of administrative and program support functions and serves as the front desk at the Senior Center. This position will be working at the Senior Center on Salem Street and the hours are Monday & Tuesday 1-4:30pm and Wednesday
- Friday 2-4:30pm.

Primary responsibilities of the position include front desk duties such as answer/route phone calls and take messages and provide information to the community and staff regarding City activities, services, fees, programs requirements, schedule transportation, schedule appointments, and assist with special events at the Senior Center. This position will serve as the front desk and will be the first point of contact to community members welcomed at the Senior Center.

The Program Aide ensures they are addressing customer inquiries and handling customer service interactions to ensure a positive user experience.

• Excellent customer service skills
• Responsible, flexible, and proactive
• Tech savvy including Microsoft Office (Outlook, Word, Excel) and Canva graphic design platform
• Energetic and motivational
• Able to follow written and oral instructions
• Able to work independently with minimum supervision

• Must be at least 16 years of age
• Completion of two (2) years of college with emphasis in education, recreation, or a related field and two (2) years of relevant experience is desirable
• Sufficient knowledge and abilities to perform the duties of the assigned position as advertised

Licenses and Certifications

A valid California Driver's License, with a satisfactory driving record may be required

A current First Aid certification

Physical Qualifications

Eyesight sufficient to read data, memos, spreadsheets, vouchers, and computer screens; manual dexterity to operate a personal computer; ability to sit for extended periods; ability to stand, walk, bend, reach above and below the shoulders, and lift and carry objects weighing up to 20 pounds; and able to work occasional long hours.