Genius Bar Lead: Repair Expert & Customer Experience
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep
Apple Retail in Emeryville seeks a Lead Genius to drive exceptional customer experiences at the Genius Bar and support the Store Leadership team. You will guide repair processes, energize the team, and ensure operational readiness while mentoring colleagues and maintaining an inclusive environment.
You will collaborate with leadership to improve repair workflows, share feedback, and contribute to overall store performance through clear communication and strong service standards.
Are you ready to take on the Genius Bar Lead:
Repair Expert & Customer Experience role at Apple?
Learn more about the Genius Bar Lead:
Repair Expert & Customer Experience role in the description above.
We appreciate your interest in this position.
Join Apple and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).