Software Engineer II

Join Clear Edge and be part of a mission-focused team solving some of the DoD’s most complex technical challenges. Every day, Clear Edge supports government and industry customers by delivering innovative solutions that enable critical operations and mission success.

Clear Edge offers an extremely competitive benefits package — including a $10k annual training and education benefit, a 10% 401(k) contribution fully vested on day one, annual health and technology allowances, and access to a state-of-the-art technology lab. Learn more at

Develop, maintain, and enhance complex software systems using Service Now, JavaScript, HTML, CSS, and API integrations. Work individually or as part of a team to improve workflows, update logic, modify forms, integrate APIs, and enhance ticket routing and status tracking. Utilize appropriate software development methodologies and best practices to deliver high-quality solutions.

• Skilled in developing and customizing Service Now applications
• Experienced in coding with JavaScript, HTML, CSS, and other scripting languages
• Comfortable integrating third-party software and APIs using REST and SOAP
• Knowledgeable in ITSM frameworks and Agile methodologies
• Detail-oriented with strong problem-solving skills

• Enhancing and modifying Service Now workflows, logic, and forms
• Developing and implementing scripts, business rules, policies, and ACLs
• Integrating APIs to improve system functionality and automation
• Troubleshooting and resolving software issues
• Collaborating with team members to improve ticket routing and status tracking

• TS/SCI with Polygraph clearance
• Bachelor's degree in Computer Science or related field (or four additional years of SWE experience)
• Two years of experience developing and customizing core Service Now applications (Incident, Problem, Change, Knowledge, Service Catalog)
• Four years of IT application systems experience in technology solutions delivery
• Experience configuring Service Now applications to meet business requirements
• Experience integrating third-party software and APIs using REST and SOAP
• Service Now System Administrator or Service Now Application Developer certification

• Experience working in Agile development environments
• Knowledge of AngularJS, JSON, or other Service Now-related languages
• Experience with Service Now Implementations (four years preferred)
• Strong understanding of ITIL best practices

Clear Edge is an established small business that values its employees and is committed to providing an environment where individuals can succeed and grow. We believe in developing our people, promoting from within, and fostering long-term career growth across the organization.

Our Core Values—Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability—guide everything we do. These principles shape our culture, inform our decisions, and drive our commitment to excellence in support of our customers and partners.

Clear Edge is an equal opportunity employer.