Data Center Technician- 1st shift

Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving.

Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform offers customers access to 45+ digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada, along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide almost 2,000 customers with direct access to local operations teams, delivering exceptional operational support and customer service.

We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center.

1st Shift: Wednesday - Saturday 6:00am - 4:00pm

• Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks
• Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards
• Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope
• Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and elevate issues appropriately
• Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities
• Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks
• Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces
• Support controlled access and escort procedures within secure technical areas in accordance with site requirements
• Participate in rotating 24x7 on-call support and flexible scheduling as needed

• Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment
• Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting
• Ability to execute precise work in live customer environments without creating avoidable risk
• Strong attention to detail in labeling, documentation, change control, and customer-facing task execution
• Ability to recognize environmental, equipment, or operational abnormalities and alert appropriately
• Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter

• Brings strong execution discipline and follows procedures carefully in live production environments
• Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness
• Understands physical-layer dependencies and knows when to act, verify, or elevate
• Maintains professionalism in customer-facing work and cross-functional coordination
• Supports operational readiness through reliability, flexibility, and attention to detail

• Customer requests and remote hands tasks are completed accurately, professionally, and on time
• Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable
• Environmental, equipment, and security-related issues are identified quickly and escalated with useful context
• Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits
• Technical spaces remain organized, safe, and ready to support ongoing operations
• The site has confidence in the technician’s execution, responsiveness, and operational judgment

• High school diploma or equivalent required; technical training or related certifications preferred
• 2+ years of experience in data center…