Senior Director, Construction Operations

Company Description

CRB's over 1,100 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Our mission, vision, and core values put client satisfaction and employee experience at the center of everything we do.

As an AEC Firm we proudly specialize in industries that inherently carry important social responsibility - we recognize our impact and influence in the communities we serve and pursue corporate responsibility through the lens of people, community, and planet. From oncology and rare disorders to COVID-19 or alternative proteins, our design and construction projects are pioneering solutions addressing important issues such as food scarcity and global health.

Job Description

The Sr. Director of Construction Operations will provide construction operational leadership for the region, in partnership with the VP of Regional Operations. The role of the Sr. Director is to oversee construction operations within the region, providing senior level leadership and blending strategic vision and thought leadership with tactical oversight and day to day management of the construction business. Ultimately, this position is responsible for managing the risk portfolio of all active projects within the region by ensuring that the proper standards and procedures are implemented at a project level and that robust business operation systems are in place and maintained.

The Sr. Director will interface with Market/Office Leaders within the region and throughout the company and with leadership of Enterprise Service groups as required to facilitate regional business operations.

This position will require a strategic thinker capable of working on the business versus in the business - but also with the requisite skills and experience to solve escalated project and business operations issues. It is expected that 40% of the Sr. Director's time will be internally focused on business operations and 60% of the time will be spent externally focused through client and trade partner networking and engagement, strategic recruitment of resources, and senior leadership of projects.

This position will require high levels of energy and drive, the ability to maintain a strong sense of focus and purpose under pressure, a capability to work independently, and a strong and unwavering personal and business integrity.

* Oversee the leadership of the various Regional Operations groups where project delivery standardization and consistency is essential. Groups include but are not limited to - EH&S, Estimating, Cost Controls, Planning & Scheduling, and Procurement.

* Promote a strong safety program and safety record that is in the top quartile of CII metrics for industry leaders; maintain accountability for the safety performance for projects being executed for the region.

* Recruit and attract top industry talent to CRB.

* Responsible for promoting a strong safety culture, centered on CRB's overall commitment to operating a safe work place both in the office and at the jobsite.

* Establish and maintain robust risk management procedures that allow for oversight of region's portfolio of projects. Review project metrics and KPIs to proactively stave off issues and mitigate actions that create risk to the business or brand.

* Establish and maintain robust business operations procedures to ensure projects are adequately and appropriately staffed.

* Interface with Office/Market Leaders to track and review business operations KPIs on a recurring basis and provide input and support as needed.

* Identify project execution and operational trends and develop corresponding improvements in systems and procedures as part of a continuous improvement mindset within the region.

* Communicate with technical leadership to ensure that tools and technologies are successfully implemented within the region.

* Serve as client point of contact for new and existing clients by participating in business development and networking activities,

* maintaining personal client relationships, and acting as Project Executive on ongoing projects.

* Develop win and project delivery…