Patient ACCESS Specialist - VHFM - Part Time

Position: PATIENT ACCESS SPECIALIST - VHFM - Part Time
# PATIENT ACCESS SPECIALIST - VHFM - Part Time Valor Health Family Med (VHFM) - Emmett, ## Overview Position Type Part Time Job Shift Any## Description
*
* Position Title:

Patient Access Specialist
**** Department:
Business Office/Clinics
**** Level I Supervisor’s

Title:

Revenue Cycle Manager/Clinic Managers
**** Level I – General Front Desk, Clinic or Hospital
***
* A.

Position Summary:

** Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility.
*
* B. Principle Functions and Responsibilities:
*** Registers all patients for both acute and ambulatory settings.
* Coordinates night quick admit registration from hardcopy form to permanent computer records.
* Monitors patient census and notifies appropriate Department Manager of admission status.
* Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged.
* Responsible for scanning all patient registration forms into electronic medical record system.
* Maintains standing orders for Laboratory patients.
* Receives notification of patient discharges from nursing station and enters discharges into computer.
* Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone.
* Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder.
* Responsible for scanning patient insurance remits into appropriate file folders.
* Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines.
* Maintains positive and effective relations with co-workers, other departments, patients, and visitors.
* Generates estimates of procedures/services/visits for patients.
* Attends meetings and completes assigned trainings as required.
* On occasion, may be required to work holidays, overtime, night or weekend shifts.
* Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter.
* Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary.
* Validates prior authorization information from external providers.
* Notifies appropriate staff/department of patient arrival for STAT procedures or exams.
* Calls patients for appointment reminders for upcoming appointments (typically, next day appointments).
* Schedules patients according to provider scheduling preferences.
* May occasionally assist with registration audits and corrections.
* Performs other duties as assigned or requested.## Qualifications
*
* C. Position

Qualifications:

**
* Minimum Education:

High school diploma or equivalent.
* Minimum

Experience and Skills:

Prior experience in a hospital business office or admitting office.
* Demonstrated proficiency in terms of computer-based word processing, spread sheet and database management.
* Ability to operate a hospital-wide telephone switchboard. Data entry and customer service experience a plus.
* Certification, Registration or Licensure:
None required
** Physical Requirements (level I & II):
*
* A. Sitting and working at a computer, walking,B. Lifting, reaching, hand eye coordination, speaking.

C. Must be able to read, write, and speak English clearly.
** Working Conditions (level I & II):
*
* A. Primarily works in an office setting.

B. Potential exposure to patient elements in general.

C. Blood Borne Pathogens – potential exposure to blood, body fluids or tissues.