Product Designer - AI-Powered CX & Concierge
Listed on 2026-09-18
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Design & Architecture
UI/UX Design, Product Designer
Coinbase is seeking a founding design hire for its Customer Experience and Engagement team. You will own end-to-end design across Help Center, Chatbot, Voicebot, and the Concierge in-app experience, shaping how millions access help and how automation improves outcomes.
You will lead MVP and future-state concepts for the AI-powered support ecosystem, ensuring design quality across multi-surface workflows, with a focus on driving a $50M+ Concierge revenue and high customer satisfaction.
This role, Staff Product Designer - AI-Powered CX & Concierge at Coinbase, could be your next opportunity.
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This posting is for the Staff Product Designer - AI-Powered CX & Concierge role at Coinbase, based in Topeka, KS, United States.
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