Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans that start on your first day
• Paid time off for vacation, holidays, and personal/sick days
• 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and recognition through awards programs
• Supportive and collaborative work environment with a focus on community involvement
• Tuition reimbursement up to $5,250 in the first year and discounts on cable and internet services

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering data into the Sales Force system
• Utilize product knowledge to assist customers and demonstrate the value of switching to the employer's services

• Proactive approach to sales and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training is required; an Associate's degree or higher is preferred

• Previous experience in customer service or sales roles
• Familiarity with Sales Force or similar CRM systems
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.