Warranty Administrator

Join a Leading Commercial Vehicle Dealership

An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently.

As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards.

• Prepare, submit, and manage vehicle warranty claims.
• Ensure all warranty claims are processed accurately and within manufacturer guidelines.
• Review repair orders and supporting documentation for compliance.
• Raise and process customer, warranty, and internal invoices.
• Investigate and resolve invoice discrepancies.
• Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries.
• Maintain accurate records and departmental administration.
• Support the wider service department with administrative duties as required.
• Assist in improving warranty recovery and reducing rejected claims.

• Previous experience in Warranty Administration, Service Administration, or Invoicing.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Good communication and customer service abilities.
• Proficient in Microsoft Office and dealership management systems.
• Ability to manage multiple tasks within a busy environment.

• Experience with in a commercial vehicle, truck, automotive, or dealership environment.
• Understanding of manufacturer warranty processes.
• Knowledge of invoicing and service administration procedures.

• Competitive salary package.
• Ongoing training and development.
• Long-term career opportunities.
• Supportive team environment.
• Secure employment within a well-established commercial vehicle business.