Housing Solutions Officer

Enfield, United Kingdom | Posted on 30/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Location: Enfield, London

Working Hours: 35 hours per week

Contract: Temporary (3 Months)

This temporary 3-month contract role involves managing a portfolio of temporary accommodation properties and supporting residents in maintaining their tenancies. The position is crucial for ensuring that accommodations are safe, compliant, and efficiently managed. The Housing Solutions Officer will work closely with residents and providers to facilitate successful transitions into permanent housing.

• Oversee a portfolio of temporary accommodation placements.
• Serve as the primary contact for residents and accommodation providers.
• Ensure properties are managed efficiently and utilised effectively.
• Resident Support
  • Assist residents in sustaining their accommodation.
  • Provide guidance on tenancy and licence agreements.
  • Address and resolve issues such as rent arrears, anti-social behaviour, and property condition concerns.
• Compliance & Standards
  • Ensure compliance with tenancy and licence agreements.
  • Monitor property standards and meet health and safety requirements.
  • Coordinate property inspections and follow up on necessary actions.
• Report and monitor repairs.
• Liaise with contractors and providers for timely resolutions.
• Ensure properties remain safe and suitable for occupancy.
• Partnership Working
  • Collaborate with accommodation providers to ensure contractual compliance.
  • Work with internal teams and external partners to support residents.
  • Contribute to effective housing pathways and move-on solutions.

• Knowledge
  • Understanding of housing, homelessness, or private rented sector (PRS) management.
  • Familiarity with tenancy/licence agreements and property standards.
• Experience
  • Experience in housing, homelessness, or property management.
  • Experience supporting residents or tenants in a customer-facing role.
  • Ability to manage competing priorities in a fast-paced environment.
• Strong communication and interpersonal skills.
• Effective problem-solving and conflict resolution abilities.l
• Good organizational and time management skills.
• Ability to manage a varied caseload.
• Customer-focused approach with a commitment to service quality.
• Ability to work independently and as part of a team.
• Other Requirements
  • Proactive and adaptable approach to work.
  • Ability to handle challenging situations professionally.
  • Commitment to delivering high-quality housing services.

• This is a 3-month temporary contract.
• Pay is provided on a bi-weekly basis.
• Opportunity to work in a vital frontline housing service.