2nd Shift Calibration Technician - Sales & Service Enfield, CT

How you can make an impact

• Perform precise calibration, repair and maintenance on customer pipettes, ensuring they meet defined performance and quality standards.

• Complete all services with high attention to detail, accurately documenting work performed and results in the required systems.

• Ensure that all service activities are recorded with the correct level of detail and in a timely manner so that invoicing and Quality Management System requirements are fully met.

• Monitor and address all system needs related to each service order (status updates, parts, documentation) to keep workflows smooth and traceable.

• Provide clear updates to customers and stakeholders on service status, findings and next steps, helping them plan their lab work with confidence.

• Support continuous quality and process improvements by flagging recurring issues, anomalies or improvement ideas from your day-to-day work.

• Bringing a high school diploma or GED equivalent as a minimum; an associate degree (A.A.) or equivalent from a two-year college or technical school is preferred.

• At least 1-2 years of relevant technical or customer experience (e.g. sales, service, lab support) or equivalent military training plus 1-2 years of relevant experience.

• Strong attention to detail and a careful working style that ensure calibrations, repairs and documentation are accurate and complete.

• Technical aptitude and willingness to learn: you are comfortable working with small precision instruments and following defined procedures.

• Basic familiarity with business or service systems (or the ability to learn them quickly) to document work, close orders and support invoicing.

• Good communication skills that enable you to provide clear, professional updates to customers and internal stakeholders.

• A reliability-focused mindset: you take responsibility for your work, follow quality and safety guidelines and keep commitments.

• 1st shift: Monday - Friday 7:00am - 3:30pm.

• We value your contribution. An hourly wage in the range of $21-$23
  , plus bonus eligibility
  , recognizes your role in ensuring accurate, reliable pipettes for our customers.

• Purpose and impact. Your work directly supports scientists and lab professionals, contributing to improving the human living condition.

• Comprehensive benefits. A competitive total rewards package, including health, financial and education benefits, supports you in different stages of life.

• Skill development. Opportunities to deepen your technical skills in calibration, repair and quality documentation and to grow within our service organization.

• Direct impact on the business. High-quality, efficient calibration service strengthens customer satisfaction and loyalty.