Retail Store Manager

Store - HART-ENFIELD, CTStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget.

Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.
** Major Activities
*** Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards;  hold team accountable for store conditions and results
* Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
* Lead the execution of our customer brand promises.
* Implement and lead the shrink and safety programs to deliver goals
* Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
* Staff the store with qualified Team Members:
Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process;  identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
* Serve as Manager on Duty (MOD)
* Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
** Other duties as assigned
**** Minimum Type of experience the job requires
*** 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
* 2+ years of experience directly supervising a diverse team, including performance management and talent development.
** Physical Requirements
*** Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Some lifting of heavy items and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
** Work Environment
*** Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work;
Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
** Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
**** Total Base Pay Range for this Position:**$60,700.00 - $81,000.00

This position may be eligible for additional compensation, including a bonus based on performance.