Escrow Assistant

Job Description

REQUIRED: 1 YEAR OF ESCROW PROCESSING

IN-OFFICE

Job Title: Escrow Assistant/Processor

Job Type: Full time

Summary: The Escrow Assistant provides support to the escrow department by assisting with customer service and administrative duties relating to escrow closings.

• Conduct daily deposit reconciliation of escrow/trust accounts
• Enter and review wire entries
• Download and distribute reports to the various departments
• Assist the escrow team with voiding checks, stop payments, confirming wire details, troubleshooting wires, receipting-in checks, etc.
• Verify Cashier’s Checks / Official Checks
• Prepare courier labels and manage the Earnest Money drop-off process
• Organize, file and scan documents, as needed
• Assist the Accounting Team and Accounting Manager, as requested
• Cross-train on all team member duties
• Assist with vacation coverage for the team

• Team player. May need to assist other Escrow Assistants to maintain an even workflow including our Client Relations Assistants
• Communicate with Supervisor and co-workers on work load
• Constant communication with assigned Escrow Officer
• Ability to multitask
• Ability to work independently and with the team
• Attention to detail and organizational skills are required
• Identify areas for improvement
• Other duties as assigned by the Supervisor and/or Closing Manager
• Must keep closing information confidential
• Over time may be required, if requested and pre-approved by manager when work volume is high

• Escrow Assistant or work in the Title preferred
• High School or equivalent work experience required
• Able to follow all company procedures and policies including meeting the company customer service expectations
• Refinance closings, knowledge of Hud Settlements and/or TRID disclosure a plus
• Funding refinance and/or resale transactions a plus
• Soft Pro system experience is a plus
• Knowledge of title insurance, regulatory guidelines, legal documents, TRID, and real property law a plus

• Excellent verbal and written communication skills
• Good analytical and documentation skills
• Good customer service skills along with excellent problem solving ability
• Ability to productively interact with peers, customers and management
• Proficient with internet navigation
• Professional telephone etiquette
• Attention to detail, professionalism, organized and ability to prioritize

All applicants will be subject to a background check.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• Escrow Processing: 1 year (Required)

In person

Job Type: Full‑time