Sales Administrator

Sales Administrator

The Sales Administrator provides administrative and operational support to the sales team to help ensure a smooth, accurate, and responsive customer experience. This role is ideal for someone who is organized, detail-oriented, eager to learn, and comfortable supporting multiple priorities in a fast-paced environment. The Sales Administrator assists with customer communication, sales documentation, data entry, reporting, task tracking, travel arrangements and general sales support activities.

Provide day-to-day administrative support to the sales team, including preparing documents, updating records, organizing files, and assisting with follow-up activities.

Enter and maintain accurate customer, opportunity, order, and sales activity information in company systems or CRM tools.

Communicate with customers by phone or email to answer basic questions, gather missing information, provide order status updates, or direct inquiries to the appropriate team member.

Prepare, update, and distribute routine sales reports, spreadsheets, meeting notes, and other administrative materials.

Help maintain organized electronic and physical records, including customer files, contracts, pricing documents, and correspondence.

Support scheduling, meeting preparation, travel coordination, expense documentation, and other administrative needs for the sales team.

Assist with special projects, process improvements, sales campaigns, events, or customer-facing activities as assigned.

Follow company policies, procedures, and quality standards while protecting confidential customer and business information.

High school diploma or equivalent required; associate degree or coursework in business, communications, administration, or a related field preferred.

Experience with general administrative support functions.

Basic proficiency with Microsoft Office tools, including Outlook, Word, and Excel.

Ability to learn company systems, CRM tools, order entry platforms, and reporting processes.

Strong attention to detail and commitment to accuracy in data entry, documentation, and follow-up.

Effective written and verbal communication skills with a professional and customer-focused approach.

Ability to organize tasks, manage time, prioritize work, and ask questions when clarification is needed.

Dependable, positive, and willing to learn new processes and responsibilities.

Interest in sales operations, customer service, business administration, or account support.

Comfort working with spreadsheets, databases, and digital records.

Ability to work collaboratively with sales representatives, customers, and internal support teams.

Strong sense of ownership and follow-through on assigned tasks.

Professional curiosity and willingness to learn about products, services, customers, and internal processes.

Organized & Detail-Oriented:
Ensures accuracy across documents, data, and communication.

CRM-Capable:
Comfortable navigating systems, supporting users, and extracting basic insights.

Proactive:
Anticipates needs, identifies gaps, and takes initiative ahead of requests.

Confidential & Professional:
Supports executive-level operations with discretion.

Collaborative:
Works effectively across teams and functions.

Includes working primarily in an office setting, with occasional assignments outside the office. This position may require a flexible schedule if there are training events or customers in the building on an occasional basis. The role is a full-time onsite position.

Physical Requirements:

Sitting, standing, walking, talking, hearing, seeing, bending, stooping, lifting & carrying. Ability to sit for extended periods of time working on a PC. Ability to reach frequently with both hands and arms and operate standard office equipment. Ability…