Business Controls Supervisor

Englewood, CO 200
10800 E Geddes Ave
Suite 200
Englewood, CO 80112, USA

No agencies or 3rd party Recruiters please. Thank you!

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honorGodby using our talents to make apositive differencein the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

The Business Controls Supervisor will be responsible for set up, configuration, and maintenance of Business Controls systems and processes. Effective management of team members and/or 3rd parties to ensure completion of scheduled and discretionary First Line of Defense reviews. Maintains a strong and consistent control environment that ensures effective communication of exceptions and management of resolutions to mitigate operational risk.

• Location:
  Onsite daily in Englewood, CO
• Compensation: $60-80k yr.

• Manage Business Controls operational reviews, exception handling, exception resolution.
• Day to day management, administration, and support of the QM Call Monitoring Team.
• Provide proactive, real‑time analytics, dashboards, and executive reporting across Business Controls.
• Facilitate onboarding and management of Live Gage and/or other Testing Applications.
• Review, analyze, and develop evaluation strategies to facilitate identification of risks, operational gaps, and deficiencies.
• Promote continuous process improvement working with business leaders across Operations.
• Special projects as assigned

• Bachelor’s degree or equivalent work experience
• Minimum of 5 years’ operations, quality management, or quality control experience in the mortgage industry
• Strong research, communication, and presentation skills
• Working knowledge of Federal and State Mortgage Banking Laws
• Strong technical, reasoning, problem solving, and critical thinking skills
• Exceptional attention to details and ability to manage variations
• Advanced proficiency with Microsoft Office (Visio, Excel, Word, etc.)

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.