Sales Coordinator, Administrator

• Manage purchase order intake and acknowledgment, validate order details, log orders, and maintain PO status dashboards.
• Support order changes, including quantity adjustments, ship-date changes, and partial shipments.
• Coordinate ship windows with Operations/Logistics and communicate shipping updates and tracking details to partners.
• Identify fulfillment risks and collaborate on solutions.
• Create and maintain item setup and SKU packets, pricing sheets, partner forms, and documentation version control.
• Coordinate product content and asset updates with Marketing and confirm partner implementation.
• Maintain account price lists and promotional calendars and support promotional execution.
• Conduct Minimum Advertised Price (MAP) checks, document potential issues, elevate violations, and track resolution.
• Collect and consolidate inventory checks, sell-through data, rebates, and account reporting inputs.
• Support account reconciliation through accurate files and timely documentation.
• Coordinate RMA and returns workflows, including intake, approvals, replacements, and status updates.
• Manage sample, dummy, and display unit logistics, including shipping, tracking, returns, condition notes, and records.
• Collaborate with Sales, Operations/Logistics, Finance, Marketing, and Legal/Compliance.

• 2+ years of experience in sales coordination, sales administration, sales operations, account operations, or order management.
• Strong proficiency with spreadsheets and structured trackers (Excel/Google Sheets), with comfort managing detail-heavy workflows.
• Excellent written and verbal communication skills, with the ability to communicate clearly with partner contacts and internal teams.
• High attention to detail, strong follow-through, and the ability to manage multiple concurrent priorities.
• Ability to handle confidential business information with discretion and professionalism.
• Preferred:
  Experience supporting wholesale/retail partners (big-box and/or ecommerce).
• Preferred:
  Familiarity with MAP monitoring, pricing compliance, and documentation workflows.
• Preferred:
  Experience coordinating RMAs/returns and sample programs.
• Preferred:
  Experience working cross-functionally with Operations, Finance, Marketing, and Legal/Compliance.

Demonstrates strong capabilities in order management, sales coordination, and cross-functional collaboration, with a focus on maintaining accurate documentation and effective communication. Proficient in managing detail-heavy workflows and ensuring compliance with pricing and promotional standards.

• Order Management
• Sales Coordination
• Excel/Google Sheets Proficiency
• Communication Skills
• Attention to Detail

• Order Intake Management
• Purchase Order Validation
• Inventory Checks
• RMA Coordination
• SKU Packet Creation
• Pricing Compliance
• Promotional Execution
• Data Consolidation
• Documentation Version Control
• Fulfillment Risk Identification

• Strong Follow-Through
• Professional Discretion
• Ability to Manage Multiple Priorities

• Wholesale/Retail Partner Support
• MAP Monitoring
• Ecommerce
• Sales Operations
• Account Operations