Lead Technical Program Manager

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our DISH Technology team challenges the status quo and reimagines capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play vital roles in connecting consumers with the products and platforms of tomorrow.

Candidate must be willing to participate in at least one in-person interview.

Managing highly complex, large-scale strategic initiatives across matrixed, cross-functional environments requires a seasoned leader capable of bridging execution and strategy. This role addresses these hurdles by developing comprehensive strategic roadmaps, identifying operational bottlenecks, and driving continuous improvement across diverse business and operational teams. By establishing robust risk mitigation frameworks and optimizing resource allocation, the program's objectives remain aligned with overarching corporate strategy.

Ultimately, this senior-level execution ensures seamless organizational transitions, high-quality deliverables, and the active mentorship of project management talent within the organization.

• Lead complex, large-scale business and operational programs from initial vision to successful realization with high autonomy, ensuring alignment with key departmental OKRs
• Orchestrate matrixed cross-functional teams, establishing program schedules, milestones, and governance structures to guarantee operational excellence
• Proactively identify, track, and mitigate program risks and resource constraints through creative, data-driven problem-solving
• Drive innovation and process enhancement by integrating AI-powered project management tools to automate status reporting, risk prediction, and dashboard creation
• Facilitate smooth organizational change management and transitions resulting from major program rollouts across stakeholder groups
• Establish quality assurance standards and track performance against established KPIs to ensure program deliverables consistently meet high benchmarks

• Deep strategic and critical thinking capabilities to align complex initiatives with long-term organizational goals and manage multiple priorities simultaneously
• Critical experience guiding large-scale operational or business programs in fast-paced environments like Telecom or Pay Television Services
• Expert relationship-building and communication skills to influence and engage stakeholders at all levels of the business
• Strong capabilities in collaborative decision-making, team motivation, and navigating organizational change
• Advanced proficiency in modern project management methodologies and platforms, such as Jira, Microsoft Project, Airtable, or Hive
• AI literacy and application skills to leverage generative AI tools for writing documentation, automating workflows, and optimizing resource planning

• Project Management Professional (PMP)
• Certified Program Management Professional (CPPM)
• Certified Six Sigma Black Belt (CSSBB)
• Certified Scrum Professional (CSP)
• Certified Program Manager (CPgM)

• Minimum Education:
  
  Bachelor’s Degree in Business, Project Management, or a related field
• Minimum Experience:
  
  8 to 10 years of experience in cross-functional project or program coordination (preferably in Telecom or Pay Television Services) with a proven history of program success
• Required…