Sports Fanatic Customer Service Representative supporting ESPN

Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC’s award-winning employment experience. As a  Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO , you’ll be a part of bringing humanity to business. #experience

TTEC.
Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity  to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day.  

And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll be Doing
Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers talking sports
Connect and resolve issues with customers of ESPN
What You Bring to the Role
1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fields
Strong interpersonal skills developed through service industry experience
Great written communication skills including grammar and spelling
An unwavering love for sports – whether it's playing, watching, or coaching, you know every match, play, and highlight
Ability to engage professionally and effectively with the fantasy sports community, teammates, and leaders
Tech-savvy with a flair for fantasy sports – you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebrated
Exclusive goodies and tickets to cheer on your favorite team
Sports-inspired breakroom – filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scores
A global team of curious lifelong learners guided by our company values
Base wage starting at $21 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit  for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.  You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth…