Customer Service Manager - State Farm Agent Team Member
Listed on 2026-02-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent could be the right career for you! State Farm agents market only State Farm insurance and financial products.
Responsibilities
- Establish and maintain customer relationships, following up as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance coverage, eligibility, policy changes, claims, and billing.
- Use a needs-based review process to educate customers about insurance options.
Benefits as an Agent Team Member include:
- Group Life Insurance Benefits
- 401K
- Salary plus commission/bonus
- Paid time off (vacation and sick days)
- Growth potential and opportunities for advancement
Requirements
- Excellent communication skills (written, verbal, listening)
- Enthusiasm for insurance and financial products helping people manage risks and achieve their dreams
- People-oriented, self-motivated, proactive problem solver
- Ability to work well in a team and relate effectively to customers
- Property and Casualty license (must obtain)
- Life and Health license (must obtain)
If motivated to succeed and interested in this role, please complete our application. We will contact you regarding the next steps in the interview process.
This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Agents are responsible for their own employment decisions and licensing requirements. State Farm agents' employees are not employees of State Farm.
Compensation: $45,000.00 - $60,000.00 per year
Customer Service Manager - State Farm Agent Team MemberLocation:
Full Time in Colorado Springs, CO
Position Overview
Same as above, tailored for the Customer Service Manager role.
Additional Benefits:
- Health benefits
Note:
The original job posting contains some repetitive and verbose content. The refined version consolidates and clarifies the information, removing redundancies and irrelevant details, while maintaining all essential information.
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