Client Service Specialist - Airfreight
Job in
Englewood, Arapahoe County, Colorado, 80150, USA
Listed on 2026-07-01
Listing for:
Crane WW
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Client Service Specialist - Airfreight
Job Category:
Client Services
Requisition Number: CLIEN
009273
Posted:
May 28, 2026
Full-Time
On-site
Johor Bahru, JHR 80150, MYS
DescriptionJob Description s:
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Handle key customer accounts and serve as main contact for airfreight enquiries.
- Liaise with airlines, co-loaders, and vendors to secure rates and cargo space.
- Follow up on quotations and convert opportunities into bookings.
- Coordinate with operations, warehouse, and finance teams for smooth shipment execution.
- Monitor shipments and resolve delays or service issues promptly.
- Provide market updates on rates, space, and peak season trends.
- Support sales team on account growth and new business opportunities.
- Maintain accurate records in internal systems.
- Other duties as assigned
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