Customer Success Specialist

Customer Success Specialist (JN - Englewood, Colorado

Salary: USD
23 - USD
26 per hour

Ultimate Staffing is actively seeking experienced Customer Support Specialists to join their clients’ teams across Colorado. These roles are ideal for professionals who thrive in a structured, corporate environment and are passionate about delivering high-quality support to business or consumer clients.

• Provide professional support to customers via phone, email, and/or internal systems
• Serve as a primary point of contact for inquiries, ensuring timely resolution and a positive experience
• Document interactions and maintain accurate records within CRM or ticketing systems
• Collaborate with cross-functional teams to resolve customer concerns and improve service delivery
• Follow established processes and service standards to meet quality and performance expectations
• Assist with administrative support tasks related to customer accounts, requests, and issue resolution

• Previous experience in a corporate customer support, call center, or office-based service role required
• Strong written and verbal communication skills in a professional setting
• Experience working with CRM platforms or customer management systems is a plus
• Detail-oriented with the ability to manage multiple tasks and priorities
• Comfortable working in a fast-paced, process-driven environment
• Demonstrated problem-solving skills and a customer-focused mindset

8:00 AM – 5:00 PM, Monday – Friday; in-office

Background check required