Retail Sales Associate​/Keyholder

Overview

At Cube Smart, our culture makes the difference. That counts, we are saying “you count”.

In your role at Cube Smart Self-Storage, you will be required to manage and maintain stores within your district. This includes skills in both customer service and property maintenance.

• Develop customer relationships by identifying self‑storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interact face‑to‑face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Work independently or on a team renting self‑storage units, selling store merchandise, managing the leasing process, accepting payments using the Point‑of‑Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

• Perform daily walks of the property, cleaning the units and store grounds, opening and closing the storage doors (up to 50 lbs).
• Maintain the facility, including mopping, sweeping, changing light bulbs, cleaning out storage units, and other similar activities.
• Keep a clean and safe storage facility to ensure conditions meet company guidelines (clean restrooms, neat landscaping, parking areas, tidy storage doors, and a decluttered office space).

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high‑quality customer service to a diverse customer market.
• A self‑driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up‑to‑date insurance are required.
• Will be required to frequently stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

The hourly pay rate for this role is $18.45 – $20.00 per hour depending on experience. Some locations may require Sunday hours.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.