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Customer Success Specialist - Denver Education Nonprofit

Job in Englewood, Arapahoe County, Colorado, 80151, USA
Listing for: ACE Scholarships
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 34000 - 40000 USD Yearly USD 34000.00 40000.00 YEAR
Job Description & How to Apply Below

ACE Scholarships in Denver is seeking a Customer Success Representative to be the frontline contact for families, schools, donors, and internal partners. You will manage customer cases across phone, email, and chat while guiding applicants through scholarship programs with accuracy and empathy.

As part of a mission-driven nonprofit, you will collaborate with cross-functional teams, balance high-volume support with compliance, and contribute to initiatives that improve the customer experience.

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